For Windows:

1. Plug the frame into the computer using the provided cable

2. Ensure the frame is powered on

3. Navigate to the drive labeled (No Name)

4. Delete the audio files on the drive (do not delete the config file)

5. Drag and drop, or copy your audio to the drive. (must be .MP3, and less than 8MB)

6. Eject the device.

7. Enjoy listening to your memories

For Mac:

1. Plug the frame into the computer using the provided cable

2. Ensure the frame is powered on

3. Navigate to the drive labeled (No Name)

4. Delete the audio files on the drive (do not delete the config file)

5. DELETE THEM FROM THE TRASH CAN ON YOUR MAC BEFORE PROCEEDING TO STEP 6

6.. Drag and drop, or copy your audio to the drive. (must be .MP3, and less than 8MB)

7. Eject the device

8. Enjoy listening to your memories

Your audio file(s) can be up to 8MB in total.

If you're not 100% satisfied with your purchase, contact us at support@theforeverframes.com and we will do our best to make it right.